Repairs
What brands do you repair?
We repair all hot tub and swim spa brands—Jacuzzi, Beachcomber, Sundance, Arctic, Hydropool, Master Spas, Coast Spas, Bullfrog, and more.
How quickly can you come out?
Most service calls are within 1 or 2 days. We typically arrive within 2-4 hours of booking.
Do you offer emergency service?
Yes. We have emergency repair service. Call 1-855-349-8827 for urgent issues.
Maintenance Plan
What's included in a maintenance plan?
All plans include water testing, chemical balancing, filter cleaning, and inspection. Higher tiers add drain & fill service, filter replacement, and monthly visits.
Can I switch between plans?
Yes. You can upgrade or downgrade between Convenience, Silver, Gold, and Platinum plans at any time.
Are there contracts?
No long-term contracts. Choose monthly or annual billing—annual plans save you money. Cancel anytime with notice.
Service Areas
Where do you service?
We service Central & Southern Ontario, with 8 locations across
Barrie, Burlington, Hamilton, Kitchener, London, Niagara,
Vaughan, Whitby. We also service the surrounding areas of
Aurora, Newmarket, Brampton, Milton, Ajax, Pickering, Oshawa,
Cambridge and Guelph.
Do you charge for travel?
No travel fees within our service areas. The $199 diagnostic covers the visit.
Booking & Payment
How do I book service?
Book online at service.fixmyhottub.ca or call or text 1-855-349-8827.
What payment methods do you accept?
Visa, MasterCard, American Express
Do I need to be home during service?
It is not necessary for you to be present during the service. As long as we have access to the product, a power supply, and a water source (if applicable), our team can complete the work independently.
Ready to get your hot tub back up and running?
Book your service today and experience the Fix My Hot Tub difference.